Disclaimer: Standard General SLA Representation
The information provided in the Gamalearn Help Center about the SLA Scopes outlines our standard general Service Level Agreement (SLA) practices. Please note that the SLA details presented here are intended to serve as a general guideline for our standard services.
Your specific SLA terms and conditions may differ based on individualized agreements or special arrangements. It is important to refer to your unique SLA document for accurate and tailored information regarding service commitments, performance metrics, and other relevant details.
This article is not a substitute for your personalized SLA, and any differences between this general representation and your specific SLA should be considered in accordance with the terms outlined in your contractual agreement.
For questions or clarification regarding your specific SLA, please refer to your dedicated account manager or contact our customer support.
Thank you for your understanding.
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